Shipping Policy

At Ukiyoo, we are dedicated to delivering your orders promptly and efficiently. Please review our shipping policy to understand the details of our shipping process, costs, and timelines.

1. Shipping Destinations

1.1 Domestic Shipping: We offer shipping to all addresses within [insert country, e.g., the United States].

1.2 International Shipping: We also ship to select international destinations. Please note that shipping times and costs may vary based on your location.

2. Shipping Costs

2.1 Shipping Rates: Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. You will see the shipping charges at checkout before you complete your purchase.

2.2 Free Shipping: We offer free standard shipping on orders over [insert amount, e.g., $50] within [insert country, e.g., the United States]. This offer applies only to eligible items and destinations.

3. Shipping Methods and Delivery Times

3.1 Standard Shipping: Delivery within [insert number, e.g., 5-7 business days].

3.2 Express Shipping: Delivery within [insert number, e.g., 2-3 business days].

3.3 International Shipping: Delivery times for international orders vary by destination and can take anywhere from [insert range, e.g., 7-21 business days].

3.4 Order Processing Time: All orders are processed within [insert number, e.g., 1-3 business days]. Orders are not processed or shipped on weekends or holidays.

4. Order Tracking

4.1 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your shipment.

4.2 Tracking Updates: Please allow up to [insert number, e.g., 48 hours] for the tracking information to update after you receive your tracking number.

5. Shipping Address

5.1 Accuracy of Address: Please ensure that your shipping address is correct and complete. Ukiyoo is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

5.2 Address Changes: If you need to change your shipping address after placing an order, please contact us at fashionukiyo1@gmail.com as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been processed.

6. Delays and Issues

6.1 Shipping Delays: While we strive to meet our delivery estimates, shipping times may be affected by factors beyond our control, such as carrier delays, customs processing times, and unforeseen circumstances.

6.2 Lost or Damaged Packages: If your order is lost or damaged during shipping, please contact us at fashionukiyo1@gmail.com. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

7. Customs, Duties, and Taxes

7.1 International Orders: For international orders, customs duties, taxes, and other fees may apply and are the responsibility of the recipient. Ukiyoo is not responsible for any additional charges incurred during shipping.

7.2 Customs Clearance: International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.

8. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at fashionukiyo1@gmail.com.

Thank you for choosing Ukiyoo. We are committed to providing a seamless shipping experience and ensuring your satisfaction with every purchase.